how2apply

Recoveries Consultant (Written-Off Accounts)

How2Apply Talent Network

Vereeniging, Gauteng

Full-time

Posted 1 hour ago

Full-time Customer Service & Call Centre

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Job Description

Hit your collection targets at this debt collection agency in Vereeniging and your commission shows it. This role rewards consistency more than flash.

Home base is a debt collection agency on the Vereeniging side of Gauteng. You'll start with a short induction before working on your own.

What you'll actually do

Answer disputes about balances, interest and fees with a printed statement.
Report daily on rands collected, contacts made and arrangements set.
Send written arrangements by SMS or email straight after each call.
Record reasons for non-payment so the credit team can adjust policy.
Track broken promises-to-pay and follow up within 48 hours.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.

Must-haves

You keep your tone respectful even when the debtor is not
Good with numbers, dates and payment calculations
Matric
Registered, or willing to register, with the Council for Debt Collectors

Nice if you have

A second South African language
Legal collections or attorney-firm background

What's in it for you

Uncapped monthly commission on collected rands
Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you
Structured weekday hours with only occasional Saturdays

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Keep copies of these ready to send: your Council for Debt Collectors registration, if you have one, your matric results, certified plus certified copy of your SA ID or work permit.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 10 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Vereeniging.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.