Arrears Negotiator (Vehicle Finance) – Immediate Start

Hit your collection targets at this municipal accounts office in Rosslyn and your commission shows it. Bring a calm head on busy days and you'll be fine.

You'll report in Rosslyn. Relocation is not covered for this one. Shifts rotate, so you'll need to be flexible about days and nights.

• Negotiate payment arrangements and set up DebiCheck mandates.
• Record reasons for non-payment so the credit team can adjust policy.
• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
• Report daily on rands collected, contacts made and arrangements set.
• Hand accounts over for legal action once internal steps are exhausted.
• Answer disputes about balances, interest and fees with a printed statement.

• At least 6 months in collections, sales or a call centre
• Clear credit and criminal record
• Target-driven and comfortable with commission
• Matric
• Registered, or willing to register, with the Council for Debt Collectors
• You keep your tone respectful even when the debtor is not

• Legal collections or attorney-firm background
• Knowledge of the NCA and prescription rules
• Experience on a collections system such as Debtmaster or a dialler platform

• Structured weekday hours with only occasional Saturdays
• Uncapped monthly commission on collected rands
• Monthly incentives for the top three collectors
• Council for Debt Collectors registration paid for you

• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").