how2apply

Branch Service Consultant (Insurance Walk-In)

How2Apply Talent Network

Bloemfontein, Free State

Contract

Posted 1 day ago

Contract Customer Service & Call Centre

R8 000 – R11 000/month

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Job Description

If you like people and hate long queues, this private clinic front desk in Bloemfontein suits you. If you like clear targets and knowing where you stand, this is for you.

The work is in Bloemfontein, Free State, so you'll need a reliable way to get there every day.

What your day looks like

Take payments, balance your till and bank cash at close.
Greet customers, find out what they need and manage the queue ticket system.
Book repairs and warranty claims and give customers a reference number.
Do SIM swaps and RICA registrations with proper ID checks.
Process returns, exchanges and credit notes under the Consumer Protection Act.
Call customers when repairs or orders are ready to collect.

You'll need

You can stay polite with a long queue watching
Presentable and approachable with all kinds of customers
Matric (Grade 12) certificate
Accurate with cash and paperwork
Good on a computer and point-of-sale system

Extra points for

A Customer Service NQF certificate
Speaking the main local language of your area
RICA and cellular product knowledge

What's in it for you

Staff discount on products
Monthly sales incentive on upgrades and add-ons
Fixed roster published two weeks ahead
Product training and certifications paid for

Applying, step by step

Make sure the role, the hours and working in Bloemfontein really suit you before you apply.
Keep copies of these ready to send: a recently certified ID copy (within 3 months) plus a CV with a recent reference from a retail or service job.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 6 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Bloemfontein; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.