Branch Service Consultant (Insurance Walk-In)

You'll help walk-in customers at a department store service desk in Epping, face to face, all day. It's a practical job: you'll see what you got done before you go home.

Location: Epping, Western Cape. Applicants who already live in the area get looked at first. There's a probation period of three months before the contract is confirmed.

• Take payments, balance your till and bank cash at close.
• Do SIM swaps and RICA registrations with proper ID checks.
• Greet customers, find out what they need and manage the queue ticket system.
• Book repairs and warranty claims and give customers a reference number.
• Call customers when repairs or orders are ready to collect.

• Matric (Grade 12) certificate
• Good on a computer and point-of-sale system
• Retail or customer service experience of at least a year
• Presentable and approachable with all kinds of customers
• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end

• RICA and cellular product knowledge
• A Customer Service NQF certificate

• Staff discount on products
• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.