how2apply

Branch Service Consultant (Insurance Walk-In)

How2Apply Talent Network

Mossel Bay, Western Cape

Contract

Posted 2 hours ago

Contract Customer Service & Call Centre

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Job Description

If you like people and hate long queues, this private clinic front desk in Mossel Bay suits you. This is a good step for someone who wants proper routine and a manager who notices good work.

The site is in Mossel Bay; early starts mean public transport timing matters, so check your route before applying. There's a probation period of three months before the contract is confirmed.

What you'll actually do

Greet customers, find out what they need and manage the queue ticket system.
Take payments, balance your till and bank cash at close.
Upsell contract upgrades, accessories or cover when it fits the customer.
Update customer details and file signed forms for audit.
Call customers when repairs or orders are ready to collect.
Book repairs and warranty claims and give customers a reference number.

You'll need

Retail hours, including Saturdays, Sundays and month-end
Presentable and approachable with all kinds of customers
Matric (Grade 12) certificate
Retail or customer service experience of at least a year
Accurate with cash and paperwork

Nice if you have

A Customer Service NQF certificate
RICA and cellular product knowledge
Speaking the main local language of your area

On offer

Fixed roster published two weeks ahead
Monthly sales incentive on upgrades and add-ons
Staff discount on products
Product training and certifications paid for

Applying, step by step

Make sure the role, the hours and working in Mossel Bay really suit you before you apply.
Keep copies of these ready to send: a recently certified ID copy (within 3 months), a CV with a recent reference from a retail or service job plus certified copy of your Grade 12 certificate.
Send your details with the form below. Add one or two lines about similar work you've done.
Watch for a call or WhatsApp from How2Apply over the next 9 working days.

How2Apply recruits for this position on behalf of hiring employers around Mossel Bay; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.