Branch Service Consultant (Insurance Walk-In) – Entry Level

If you like people and hate long queues, this private clinic front desk in Roodepoort suits you. Good for someone who wants to build a solid track record they can put on their CV.

You'll be based at a private clinic front desk in Roodepoort. Living nearby, or on a taxi route to it, really helps.

• Update customer details and file signed forms for audit.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Do SIM swaps and RICA registrations with proper ID checks.
• Call customers when repairs or orders are ready to collect.

• Accurate with cash and paperwork
• Good on a computer and point-of-sale system
• Retail hours, including Saturdays, Sundays and month-end
• Presentable and approachable with all kinds of customers
• You can stay polite with a long queue watching
• Retail or customer service experience of at least a year

• A Customer Service NQF certificate
• RICA and cellular product knowledge
• Medical scheme or insurance product knowledge

• Fixed roster published two weeks ahead
• Product training and certifications paid for
• Monthly sales incentive on upgrades and add-ons
• Staff discount on products

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.