Branch Service Consultant (Insurance Walk-In)

If you like people and hate long queues, this furniture retail branch in Umhlanga suits you. You don't need to be the loudest person in the room, just the one others can count on.

The site is in Umhlanga; early starts mean public transport timing matters, so check your route before applying. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Book repairs and warranty claims and give customers a reference number.
• Do SIM swaps and RICA registrations with proper ID checks.
• Call customers when repairs or orders are ready to collect.
• Greet customers, find out what they need and manage the queue ticket system.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Take payments, balance your till and bank cash at close.

• Retail or customer service experience of at least a year
• Matric (Grade 12) certificate
• Retail hours, including Saturdays, Sundays and month-end
• Accurate with cash and paperwork

• Monthly sales incentive on upgrades and add-ons
• Fixed roster published two weeks ahead
• Staff discount on products
• Product training and certifications paid for

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.