CCTV Monitoring Officer (Night Roster) – Entry Level

You'll watch the screens and radios at a remote video monitoring centre in Pietermaritzburg, and send help the moment something is wrong. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

Home base is a remote video monitoring centre on the Pietermaritzburg side of KwaZulu-Natal.

• Pull and save video footage for incident investigations
• Answer alarm signals and phone clients to verify them
• Hand over open incidents clearly at shift change
• Talk down intruders over on-site speakers when the system allows
• Log every event and action on the monitoring software
• Report camera faults and offline sites to the technicians

• Good memory for sites, streets and procedures
• Able to stay focused through 12-hour day and night shifts
• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• No criminal convictions (vetting is done before you start)
• Matric

• Speaking more than one local language
• CCTV operator short course
• Experience on a CCTV or alarm monitoring platform

• Indoor, air-conditioned work environment
• Training on the monitoring software
• Shift allowance for nights

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.