CCTV Monitoring Officer (Night Roster) – Experienced

You'll watch the screens and radios at an armed response control room in Richards Bay, and send help the moment something is wrong. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

You'll be based at an armed response control room in Richards Bay. Living nearby, or on a taxi route to it, really helps. There's a probation period of three months before the contract is confirmed.

• Pull and save video footage for incident investigations
• Log every event and action on the monitoring software
• Track stolen vehicles on the map and guide recovery teams
• Report camera faults and offline sites to the technicians
• Hand over open incidents clearly at shift change
• Dispatch the nearest response vehicle over the radio
• Monitor live CCTV feeds and zoom in on suspicious movement

• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone
• Matric
• No criminal convictions (vetting is done before you start)
• Able to stay focused through 12-hour day and night shifts

• Shift allowance for nights
• Indoor, air-conditioned work environment
• Path to senior controller or supervisor

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.