Client Service Officer (Municipal Pay Point)

If you like people and hate long queues, this furniture retail branch in Burgersfort suits you. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The site is in Burgersfort; early starts mean public transport timing matters, so check your route before applying.

• Book repairs and warranty claims and give customers a reference number.
• Update customer details and file signed forms for audit.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Call customers when repairs or orders are ready to collect.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Greet customers, find out what they need and manage the queue ticket system.

• Good on a computer and point-of-sale system
• Retail hours, including Saturdays, Sundays and month-end
• Presentable and approachable with all kinds of customers
• Matric (Grade 12) certificate

• Staff discount on products
• Product training and certifications paid for
• Fixed roster published two weeks ahead

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.