how2apply

Client Service Officer (Municipal Pay Point)

How2Apply Talent Network

Pretoria East, Gauteng

Part-time

Posted 1 day ago

Part-time Customer Service & Call Centre

R7 500 – R9 500/month

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Job Description

If you like people and hate long queues, this furniture retail branch in Pretoria East suits you. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

This post is in Pretoria East (Gauteng). Please only apply if you can travel there daily.

What you'll actually do

Call customers when repairs or orders are ready to collect.
Track parcels, reissue waybills and arrange redelivery at the counter.
Book repairs and warranty claims and give customers a reference number.
Take payments, balance your till and bank cash at close.
Upsell contract upgrades, accessories or cover when it fits the customer.
Greet customers, find out what they need and manage the queue ticket system.

You'll need

Retail or customer service experience of at least a year
Retail hours, including Saturdays, Sundays and month-end
Matric (Grade 12) certificate
Presentable and approachable with all kinds of customers

Helpful, not essential

RICA and cellular product knowledge
A Customer Service NQF certificate
Medical scheme or insurance product knowledge

On offer

Monthly sales incentive on upgrades and add-ons
Staff discount on products
Fixed roster published two weeks ahead

How to apply for this job

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Have the following on hand (clear photos on your phone are fine at first): a CV with a recent reference from a retail or service job, a recently certified ID copy (within 3 months) plus certified copy of your Grade 12 certificate.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 9 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Pretoria East.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
Dress as if you already work the counter when you drop off a CV or go for the interview.