Clinical Coder (ICD-10)

Patients meet you first at this private hospital admissions office in Kariega, so calm and clear matters. You'll work with a small crew, so being easy to work with matters as much as skill.

The site is in Kariega; early starts mean public transport timing matters, so check your route before applying. Weekend work is on a roster, so you won't be on every weekend.

• Answer the phones and send clinical questions to the right nurse or doctor
• Submit claims electronically and work through the rejection report daily
• Send monthly statements and age the debtors book
• Book appointments and manage the doctor's diary on the practice software
• Chase short payments with medical schemes and patients

• Matric
• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• At least 2 years in a medical practice, hospital or billing bureau
• You keep patient information private, every time
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge

• Medical terminology or clinical coding certificate
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics

• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.