how2apply

Collections Agent (Early Arrears) – Permanent

How2Apply Talent Network

Bellville, Western Cape

Full-time

Posted 2 hours ago

Full-time Customer Service & Call Centre

R7 500 – R11 000/month

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Job Description

Collections at a vehicle finance collections floor in Bellville is about firm, fair conversations and steady numbers. Bring a calm head on busy days and you'll be fine.

This post is in Bellville (Western Cape). Please only apply if you can travel there daily. Start is planned for the beginning of next month.

What you'll actually do

Keep calls within the National Credit Act and the Debt Collectors Act rules.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Send written arrangements by SMS or email straight after each call.
Answer disputes about balances, interest and fees with a printed statement.
Record reasons for non-payment so the credit team can adjust policy.
Report daily on rands collected, contacts made and arrangements set.

What you need

Registered, or willing to register, with the Council for Debt Collectors
At least 6 months in collections, sales or a call centre
Clear credit and criminal record
Good with numbers, dates and payment calculations
Matric
Target-driven and comfortable with commission

Extra points for

Legal collections or attorney-firm background
Knowledge of the NCA and prescription rules

What's in it for you

Structured weekday hours with only occasional Saturdays
Council for Debt Collectors registration paid for you
Uncapped monthly commission on collected rands

How to apply for this job

Check you meet the must-haves first; recruiters filter on those before anything else.
Get these ready, because shortlisted people are asked for them straight away: your matric results, certified, certified copy of your SA ID or work permit plus your Council for Debt Collectors registration, if you have one.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 9 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Bellville.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

How to stand out

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.