Outbound Collections Consultant (Retail Credit)

How2Apply Talent Network
Paarl, Western Cape
Full-time
Posted 2 hours ago
Full-time Customer Service & Call Centre
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Job Description

Hit your collection targets at this microlender call centre in Paarl and your commission shows it. Bring a calm head on busy days and you'll be fine.

Home base is a microlender call centre on the Paarl side of Western Cape.

The work, day to day

  • Send written arrangements by SMS or email straight after each call.
  • Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
  • Track broken promises-to-pay and follow up within 48 hours.
  • Report daily on rands collected, contacts made and arrangements set.
  • Record reasons for non-payment so the credit team can adjust policy.

You'll need

  • At least 6 months in collections, sales or a call centre
  • Matric
  • Clear credit and criminal record
  • Registered, or willing to register, with the Council for Debt Collectors
  • Target-driven and comfortable with commission

Nice if you have

  • Experience on a collections system such as Debtmaster or a dialler platform
  • A second South African language
  • Knowledge of the NCA and prescription rules

On offer

  • Structured weekday hours with only occasional Saturdays
  • Monthly incentives for the top three collectors
  • Council for Debt Collectors registration paid for you

How to apply for this job

  1. Read the "What you need" list above. If you tick most of it, go ahead and apply.
  2. Keep copies of these ready to send: your matric results, certified, certified copy of your SA ID or work permit plus your Council for Debt Collectors registration, if you have one.
  3. Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
  4. Watch for a call or WhatsApp from How2Apply over the next 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Paarl.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

  • If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
  • Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryDiscussed at interview
Job TypeFull-time
LocationPaarl, Western Cape
CategoryCustomer Service & Call Centre
Experience3+ years
Posted8 November 2026
Closing Date6 December 2026
How2Apply Talent Network
Recruiting for employers in Paarl

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