Collections Agent (Early Arrears)

Hit your collection targets at this vehicle finance collections floor in Pinetown and your commission shows it. If you like clear targets and knowing where you stand, this is for you.

Location: Pinetown, KwaZulu-Natal. Applicants who already live in the area get looked at first.

• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Answer disputes about balances, interest and fees with a printed statement.
• Hand accounts over for legal action once internal steps are exhausted.
• Update debtor contact details from tracing searches.
• Report daily on rands collected, contacts made and arrangements set.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Track broken promises-to-pay and follow up within 48 hours.

• You keep your tone respectful even when the debtor is not
• Target-driven and comfortable with commission
• Clear credit and criminal record
• Good with numbers, dates and payment calculations

• A second South African language
• Knowledge of the NCA and prescription rules
• Legal collections or attorney-firm background

• Uncapped monthly commission on collected rands
• Monthly incentives for the top three collectors
• Structured weekday hours with only occasional Saturdays

• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").