Customer Service Clerk (Courier Depot)

Customers bring their problems to your counter at a private clinic front desk in Burgersfort, and leave with answers. You'll work with a small crew, so being easy to work with matters as much as skill.

The work is in Burgersfort, Limpopo, so you'll need a reliable way to get there every day.

• Update customer details and file signed forms for audit.
• Do SIM swaps and RICA registrations with proper ID checks.
• Call customers when repairs or orders are ready to collect.
• Greet customers, find out what they need and manage the queue ticket system.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Process returns, exchanges and credit notes under the Consumer Protection Act.

• You can stay polite with a long queue watching
• Retail hours, including Saturdays, Sundays and month-end
• Presentable and approachable with all kinds of customers
• Retail or customer service experience of at least a year

• Medical scheme or insurance product knowledge
• Speaking the main local language of your area

• Staff discount on products
• Fixed roster published two weeks ahead
• Product training and certifications paid for

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.