Customer Service Clerk (Courier Depot)

This private clinic front desk in George needs someone friendly who can fix account problems while the queue moves. You don't need to be the loudest person in the room, just the one others can count on.

Location: George, Western Cape. Applicants who already live in the area get looked at first.

• Take payments, balance your till and bank cash at close.
• Greet customers, find out what they need and manage the queue ticket system.
• Book repairs and warranty claims and give customers a reference number.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Update customer details and file signed forms for audit.

• Matric (Grade 12) certificate
• Good on a computer and point-of-sale system
• Retail or customer service experience of at least a year
• Retail hours, including Saturdays, Sundays and month-end

• Speaking the main local language of your area
• RICA and cellular product knowledge
• Medical scheme or insurance product knowledge

• Monthly sales incentive on upgrades and add-ons
• Product training and certifications paid for
• Fixed roster published two weeks ahead
• Staff discount on products

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.