Customer Service Clerk (Courier Depot)

This courier depot counter in Thohoyandou needs someone friendly who can fix account problems while the queue moves. Bring a calm head on busy days and you'll be fine.

The work is in Thohoyandou, Limpopo, so you'll need a reliable way to get there every day.

• Track parcels, reissue waybills and arrange redelivery at the counter.
• Log complaints and pass them to the store or branch manager.
• Update customer details and file signed forms for audit.
• Greet customers, find out what they need and manage the queue ticket system.
• Do SIM swaps and RICA registrations with proper ID checks.

• Matric (Grade 12) certificate
• Good on a computer and point-of-sale system
• Retail hours, including Saturdays, Sundays and month-end
• Retail or customer service experience of at least a year

• RICA and cellular product knowledge
• Speaking the main local language of your area

• Product training and certifications paid for
• Staff discount on products
• Monthly sales incentive on upgrades and add-ons

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Dress as if you already work the counter when you drop off a CV or go for the interview.