Service Desk Consultant (Furniture Store)

You'll help walk-in customers at a department store service desk in Lephalale, face to face, all day. It's a practical job: you'll see what you got done before you go home.

Home base is a department store service desk on the Lephalale side of Limpopo.

• Log complaints and pass them to the store or branch manager.
• Book repairs and warranty claims and give customers a reference number.
• Take payments, balance your till and bank cash at close.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Update customer details and file signed forms for audit.
• Do SIM swaps and RICA registrations with proper ID checks.

• Retail or customer service experience of at least a year
• Good on a computer and point-of-sale system
• You can stay polite with a long queue watching
• Accurate with cash and paperwork

• Medical scheme or insurance product knowledge
• Speaking the main local language of your area
• RICA and cellular product knowledge

• Product training and certifications paid for
• Monthly sales incentive on upgrades and add-ons
• Staff discount on products

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.