Debt Collector (Legal Book) – Entry Level

Hit your collection targets at this vehicle finance collections floor in Bethlehem and your commission shows it. You'll work with a small crew, so being easy to work with matters as much as skill.

This post is in Bethlehem (Free State). Please only apply if you can travel there daily.

• Update debtor contact details from tracing searches.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Record reasons for non-payment so the credit team can adjust policy.
• Track broken promises-to-pay and follow up within 48 hours.
• Answer disputes about balances, interest and fees with a printed statement.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Hand accounts over for legal action once internal steps are exhausted.

• Clear credit and criminal record
• Matric
• At least 6 months in collections, sales or a call centre
• Target-driven and comfortable with commission
• Registered, or willing to register, with the Council for Debt Collectors

• Knowledge of the NCA and prescription rules
• A second South African language
• Experience on a collections system such as Debtmaster or a dialler platform

• Council for Debt Collectors registration paid for you
• Uncapped monthly commission on collected rands
• Structured weekday hours with only occasional Saturdays
• Monthly incentives for the top three collectors

• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.