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Debt Collector (Legal Book) – Entry Level

How2Apply Talent Network

Paarl, Western Cape

Full-time

Posted 2 hours ago

Full-time Customer Service & Call Centre

R7 500 – R11 500/month

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Job Description

This municipal accounts office in Paarl needs a calm negotiator who can hear "no" without giving up. Bring a calm head on busy days and you'll be fine.

You'll report in Paarl. Relocation is not covered for this one. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

What your day looks like

Track broken promises-to-pay and follow up within 48 hours.
Negotiate payment arrangements and set up DebiCheck mandates.
Record reasons for non-payment so the credit team can adjust policy.
Answer disputes about balances, interest and fees with a printed statement.
Update debtor contact details from tracing searches.
Hand accounts over for legal action once internal steps are exhausted.

What you need

Target-driven and comfortable with commission
At least 6 months in collections, sales or a call centre
Good with numbers, dates and payment calculations
Registered, or willing to register, with the Council for Debt Collectors
Matric
Clear credit and criminal record

Nice if you have

Legal collections or attorney-firm background
A second South African language
Knowledge of the NCA and prescription rules

What's in it for you

Monthly incentives for the top three collectors
Structured weekday hours with only occasional Saturdays
Uncapped monthly commission on collected rands
Council for Debt Collectors registration paid for you

How to apply

Check you meet the must-haves first; recruiters filter on those before anything else.
Keep copies of these ready to send: your Council for Debt Collectors registration, if you have one, your matric results, certified plus last three payslips showing commission earned.
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 7 working days.

How2Apply recruits for this position on behalf of hiring employers around Paarl; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").