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Debt Collector (Legal Book)

How2Apply Talent Network

Umhlanga, KwaZulu-Natal

Contract

Posted 1 day ago

Contract Customer Service & Call Centre

R9 000 – R12 500/month

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Job Description

This microlender call centre in Umhlanga needs a calm negotiator who can hear "no" without giving up. This role rewards consistency more than flash.

Location: Umhlanga, KwaZulu-Natal. Applicants who already live in the area get looked at first. The first two weeks are spent shadowing someone experienced.

What you'll actually do

Track broken promises-to-pay and follow up within 48 hours.
Send written arrangements by SMS or email straight after each call.
Record reasons for non-payment so the credit team can adjust policy.
Report daily on rands collected, contacts made and arrangements set.
Negotiate payment arrangements and set up DebiCheck mandates.
Answer disputes about balances, interest and fees with a printed statement.
Update debtor contact details from tracing searches.

Must-haves

Clear credit and criminal record
Registered, or willing to register, with the Council for Debt Collectors
You keep your tone respectful even when the debtor is not
At least 6 months in collections, sales or a call centre
Good with numbers, dates and payment calculations
Target-driven and comfortable with commission

What you get

Monthly incentives for the top three collectors
Uncapped monthly commission on collected rands
Council for Debt Collectors registration paid for you

How to apply for this job

Check you meet the must-haves first; recruiters filter on those before anything else.
Get these ready, because shortlisted people are asked for them straight away: your Council for Debt Collectors registration, if you have one plus last three payslips showing commission earned.
Fill in the short form below with your name and a phone number you actually answer.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 7 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Umhlanga.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Before you hit apply

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.