Debtors Clerk (Radiology Practice)

Patients meet you first at this specialist orthopaedic rooms in Springs, so calm and clear matters. People who do well here are steady, honest and not scared to ask when something is unclear.

Location: Springs, Gauteng. Applicants who already live in the area get looked at first. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Take payments, issue receipts and balance the cash-up at close
• Open patient files and capture consent forms in line with POPIA
• Send monthly statements and age the debtors book
• Answer the phones and send clinical questions to the right nurse or doctor
• Book appointments and manage the doctor's diary on the practice software
• Check medical aid membership and benefits before each consultation
• Submit claims electronically and work through the rejection report daily

• You keep patient information private, every time
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• At least 2 years in a medical practice, hospital or billing bureau
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Confident with Excel and email

• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Experience with hospital case management and pre-auth
• Medical terminology or clinical coding certificate

• Free medical consultations for staff at some practices
• Parking on site
• Normal practice hours with most weekends off
• Bonus linked to collections at billing bureaus

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.