End-User Computing Technician

You'll be the person who fixes it when laptops, printers and logins break at a hospital group in Umhlanga. It's the kind of job where doing the basics well every day gets you noticed.

Home base is a hospital group on the Umhlanga side of KwaZulu-Natal.

• Troubleshoot Outlook, Teams and OneDrive problems for users
• Replace faulty hardware and log warranty claims with suppliers
• Image, set up and hand over new laptops and desktops
• Keep the asset register up to date when equipment moves
• Visit branches or sites to fix issues that need hands on the machine
• Write short how-to guides for common user problems
• Install and configure printers, scanners and docking stations

• Code B driver's licence and own car for field posts
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Patient and friendly with non-technical users

• CompTIA Network+ or Microsoft MD-102 certification
• Experience supporting point-of-sale or medical devices
• ITIL Foundation

• Clear path to second-line and systems roles
• Travel allowance for field technicians
• Company laptop and cellphone

• Describe the size of the environment you supported, such as "400 users across 6 branches".
• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.