Front-of-House Service Consultant (Clinic)

This furniture retail branch in East London needs someone friendly who can fix account problems while the queue moves. This is a good step for someone who wants proper routine and a manager who notices good work.

You'll report in East London. Relocation is not covered for this one.

• Greet customers, find out what they need and manage the queue ticket system.
• Log complaints and pass them to the store or branch manager.
• Take payments, balance your till and bank cash at close.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Call customers when repairs or orders are ready to collect.
• Do SIM swaps and RICA registrations with proper ID checks.

• You can stay polite with a long queue watching
• Accurate with cash and paperwork
• Matric (Grade 12) certificate
• Presentable and approachable with all kinds of customers
• Good on a computer and point-of-sale system

• Product training and certifications paid for
• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Dress as if you already work the counter when you drop off a CV or go for the interview.