how2apply

Front-of-House Service Consultant (Clinic) – Fixed-Term

How2Apply Talent Network

Kempton Park, Gauteng

Full-time

Posted 1 day ago

Full-time Customer Service & Call Centre

R8 000 – R10 500/month

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Job Description

If you like people and hate long queues, this courier depot counter in Kempton Park suits you. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is Kempton Park-based, with most of your time spent at a courier depot counter.

What your day looks like

Track parcels, reissue waybills and arrange redelivery at the counter.
Do SIM swaps and RICA registrations with proper ID checks.
Upsell contract upgrades, accessories or cover when it fits the customer.
Greet customers, find out what they need and manage the queue ticket system.
Process returns, exchanges and credit notes under the Consumer Protection Act.
Log complaints and pass them to the store or branch manager.
Update customer details and file signed forms for audit.

What you need

Matric (Grade 12) certificate
Retail or customer service experience of at least a year
Good on a computer and point-of-sale system
Presentable and approachable with all kinds of customers
Retail hours, including Saturdays, Sundays and month-end
Accurate with cash and paperwork

Nice if you have

RICA and cellular product knowledge
Speaking the main local language of your area
A Customer Service NQF certificate

What you get

Fixed roster published two weeks ahead
Monthly sales incentive on upgrades and add-ons
Product training and certifications paid for

Applying, step by step

Make sure the role, the hours and working in Kempton Park really suit you before you apply.
Keep copies of these ready to send: certified copy of your Grade 12 certificate, a CV with a recent reference from a retail or service job plus a recently certified ID copy (within 3 months).
Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
If you're shortlisted you'll hear from us within 5 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Kempton Park; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.