Front-of-House Service Consultant (Clinic) – Immediate Start

This insurance branch in Midrand needs someone friendly who can fix account problems while the queue moves. You don't need to be the loudest person in the room, just the one others can count on.

The site is in Midrand; early starts mean public transport timing matters, so check your route before applying.

• Track parcels, reissue waybills and arrange redelivery at the counter.
• Log complaints and pass them to the store or branch manager.
• Call customers when repairs or orders are ready to collect.
• Greet customers, find out what they need and manage the queue ticket system.
• Book repairs and warranty claims and give customers a reference number.
• Do SIM swaps and RICA registrations with proper ID checks.

• Matric (Grade 12) certificate
• Retail or customer service experience of at least a year
• You can stay polite with a long queue watching
• Accurate with cash and paperwork
• Presentable and approachable with all kinds of customers

• Medical scheme or insurance product knowledge
• Speaking the main local language of your area

• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons
• Staff discount on products
• Product training and certifications paid for

• Dress as if you already work the counter when you drop off a CV or go for the interview.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.