Front-of-House Service Consultant (Clinic)

Customers bring their problems to your counter at a courier depot counter in Rustenburg, and leave with answers. Good for someone who wants to build a solid track record they can put on their CV.

The work is in Rustenburg, North West, so you'll need a reliable way to get there every day. Weekend work is on a roster, so you won't be on every weekend.

• Book repairs and warranty claims and give customers a reference number.
• Do SIM swaps and RICA registrations with proper ID checks.
• Call customers when repairs or orders are ready to collect.
• Log complaints and pass them to the store or branch manager.
• Upsell contract upgrades, accessories or cover when it fits the customer.

• Matric (Grade 12) certificate
• Good on a computer and point-of-sale system
• Retail or customer service experience of at least a year
• Accurate with cash and paperwork

• Staff discount on products
• Fixed roster published two weeks ahead
• Monthly sales incentive on upgrades and add-ons

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Dress as if you already work the counter when you drop off a CV or go for the interview.