Front-of-House Service Consultant (Clinic)

You'll help walk-in customers at a private clinic front desk in Secunda, face to face, all day. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is in Secunda (Mpumalanga). Please only apply if you can travel there daily. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Log complaints and pass them to the store or branch manager.
• Track parcels, reissue waybills and arrange redelivery at the counter.
• Book repairs and warranty claims and give customers a reference number.
• Take payments, balance your till and bank cash at close.
• Do SIM swaps and RICA registrations with proper ID checks.

• Accurate with cash and paperwork
• Retail hours, including Saturdays, Sundays and month-end
• Presentable and approachable with all kinds of customers
• Retail or customer service experience of at least a year

• A Customer Service NQF certificate
• Speaking the main local language of your area

• Staff discount on products
• Product training and certifications paid for
• Fixed roster published two weeks ahead

• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.
• Dress as if you already work the counter when you drop off a CV or go for the interview.