Front Office Shift Supervisor

At this business hotel in eMalahleni, you'll turn bookings into happy stays. This role rewards consistency more than flash.

The site is in eMalahleni; early starts mean public transport timing matters, so check your route before applying.

• Allocate rooms and pass early check-ins to housekeeping.
• Store guest details securely in line with POPIA.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Balance your cash float and card slips before handover.
• Manage OTA bookings coming in from online travel channels.
• Answer booking emails and calls, and quote rates from the rate sheet.

• Honest with cash and card payments
• Confident on a computer and quick to learn a property system
• Matric
• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights

• Opera PMS or Protel certificate
• Amadeus or Galileo training for travel roles

• Discounted stays across the group
• Meals on duty and uniform supplied
• Service charge share at some properties
• Paid system training in the first month

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.