Front Office Shift Supervisor – Entry Level

At this beach resort in Rosslyn, you'll turn bookings into happy stays. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

You'll report in Rosslyn. Relocation is not covered for this one.

• Run the night audit, close the day and print the flash report.
• Take card pre-authorisations and settle folios at checkout.
• Allocate rooms and pass early check-ins to housekeeping.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Balance your cash float and card slips before handover.

• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Night-shift allowance
• Discounted stays across the group
• Service charge share at some properties

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.