Front Office Shift Supervisor – Permanent

Guests at this airport hotel in White River meet you first, so the stay starts at your desk. This role rewards consistency more than flash.

You'll report in White River. Relocation is not covered for this one.

• Book shuttles, dinner reservations and game drives for guests.
• Balance your cash float and card slips before handover.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Run the night audit, close the day and print the flash report.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.

• Matric
• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• Confident on a computer and quick to learn a property system
• You can work rotating shifts, including nights

• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate
• A foreign language such as German, French or Portuguese

• Service charge share at some properties
• Discounted stays across the group
• Paid system training in the first month

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.