Front Office Shift Supervisor

You'll handle check-ins, bookings and questions at a beach resort in Worcester. It suits someone who likes knowing exactly what a good day's work looks like.

The site is in Worcester; early starts mean public transport timing matters, so check your route before applying.

• Run the night audit, close the day and print the flash report.
• Manage OTA bookings coming in from online travel channels.
• Take card pre-authorisations and settle folios at checkout.
• Store guest details securely in line with POPIA.
• Balance your cash float and card slips before handover.

• Clear spoken and written English
• Confident on a computer and quick to learn a property system
• Honest with cash and card payments
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Matric

• Revenue or yield management exposure
• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate

• Night-shift allowance
• Paid system training in the first month
• Service charge share at some properties

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.