Funeral Cover Sales Consultant (RE5)

Talking money and risk takes trust; at this funeral cover call centre in Umhlanga you'll build it call by call. This is a good step for someone who wants proper routine and a manager who notices good work.

You'll report in Umhlanga. Relocation is not covered for this one. Start date: as soon as possible for the right person.

• Read the FAIS disclosures and record client consent on every call.
• Visit clients at home or work for field advice appointments.
• Follow up on quotes sent and chase missing documents.
• Save policies when clients call to cancel.
• Call warm leads from the dialler and qualify them in the first minute.
• Capture new policies on the admin system and check debit order details.
• Track daily sales, conversions and lapse rates on the team board.

• Matric, including Maths or Maths Literacy
• Honest selling, even when the easy sale is the wrong one
• Six months or more of sales, telesales or call centre work
• FAIS fit and proper: clean credit and criminal record

• A qualification such as a Higher Certificate in Financial Planning
• An existing client book (for field roles)

• Monthly sales competitions with cash prizes
• RE5 exam fees and study material paid
• CPD hours logged and funded
• Medical aid and group life cover once permanent

• Show commission history with real figures from payslips; interviewers trust numbers over claims.
• Check your credit record before you apply, because a judgment or default will stop your FAIS appointment.