Guest Room Attendant (Lodge) – Experienced

Guests at a conference hotel in Khayelitsha will never meet you, but they will judge the stay by your work. People who do well here are steady, honest and not scared to ask when something is unclear.

You'll be based at a conference hotel in Khayelitsha. Living nearby, or on a taxi route to it, really helps.

• Clean bathrooms, replace towels and restock guest toiletries
• Vacuum, dust and check the minibar in each room
• Do evening turndowns, closing curtains and setting out slippers
• Log lost property with the guest's room number and date
• Report maintenance faults like dripping taps or broken lights
• Keep your trolley stocked and neat before each shift

• Available on weekends, holidays and in peak season
• Quick and thorough, with a target of about 14 to 16 rooms a shift
• Friendly and polite if you meet guests in the corridor
• Well groomed
• Physically able to push trolleys and turn mattresses

• Staff accommodation at remote lodges
• Uniform supplied and laundered
• Meals on duty from the staff kitchen

• Write how many rooms you usually cleaned per shift. Head housekeepers care about pace as much as quality.
• If you worked in a star-graded hotel, say which grading. It tells them the standard you already know.