Guesthouse Housekeeper – Entry Level

Guests at a conference hotel in Polokwane will never meet you, but they will judge the stay by your work. If you turn up on time and finish what you start, you'll fit in quickly.

This post is in Polokwane (Limpopo). Please only apply if you can travel there daily. Most weeks are 45 hours, in line with the BCEA.

• Work through a room list, marking rooms clean on the housekeeping board
• Vacuum, dust and check the minibar in each room
• Load, wash, dry and press linen in the hotel laundry
• Log lost property with the guest's room number and date
• Report maintenance faults like dripping taps or broken lights
• Clean lobby, lifts and public toilets through the day
• Do evening turndowns, closing curtains and setting out slippers

• Honest, since you work in guests' rooms alone
• Friendly and polite if you meet guests in the corridor
• Quick and thorough, with a target of about 14 to 16 rooms a shift
• Available on weekends, holidays and in peak season

• A hospitality short course or NQF Level 2 accommodation services certificate
• Speaking a foreign language for tourist guests

• Staff accommodation at remote lodges
• Share of the service charge or guest tips
• Uniform supplied and laundered

• Write how many rooms you usually cleaned per shift. Head housekeepers care about pace as much as quality.
• If you worked in a star-graded hotel, say which grading. It tells them the standard you already know.