Head Waiter (Family Restaurant)

This is a floor job at a hotel restaurant in Midrand where your tips follow your service. Expect to be trusted with real work from your first week.

Home base is a hotel restaurant on the Midrand side of Gauteng. Start is planned for the beginning of next month.

• Pull espresso shots and steam milk for flat whites and cappuccinos.
• Check back two minutes after mains land and fix problems on the spot.
• Greet guests, seat them and hand over menus within a minute of arrival.
• Split bills, process card payments and handle tip-outs at the end of shift.
• Take orders on the POS tablet and read them back to avoid kitchen mistakes.
• Mix cocktails, pour draught and serve shooters to spec at the bar.

• At least 6 months of waitering, bar or coffee shop experience
• Grade 10 or higher; matric is a plus
• You speak clear English and can chat easily with guests
• Quick with basic maths and card machines
• You can stand and walk for a full 8-hour shift
• Neat grooming and a friendly manner under pressure

• A second language such as isiZulu, isiXhosa or Afrikaans
• A barista course certificate or latte-art skills
• Wine knowledge from a WSET Level 1 or wine farm stint

• Staff meal on every shift
• You keep your own tips, paid out daily or weekly
• Uniform supplied and laundered
• Paid menu and wine tastings so you can sell with confidence

• Walk in with your CV between 2pm and 4pm when managers have time, not during lunch or dinner service.
• Recruiters ask about a difficult table, so have one real story ready about how you turned it around.