Head Waiter (Family Restaurant) – Experienced

Good service at a family steakhouse in Newcastle starts with you: friendly, quick and on top of every order. Expect to be trusted with real work from your first week.

This post is Newcastle-based, with most of your time spent at a family steakhouse. The first two weeks are spent shadowing someone experienced.

• Greet guests, seat them and hand over menus within a minute of arrival.
• Explain specials, allergens and wine pairings in plain words.
• Mix cocktails, pour draught and serve shooters to spec at the bar.
• Take orders on the POS tablet and read them back to avoid kitchen mistakes.
• Carry plates to the right seat without auctioning food at the table.

• Grade 10 or higher; matric is a plus
• At least 6 months of waitering, bar or coffee shop experience
• You speak clear English and can chat easily with guests
• Quick with basic maths and card machines
• Own transport or a safe way home after late shifts
• Happy to work nights, weekends and public holidays

• You keep your own tips, paid out daily or weekly
• Staff meal on every shift
• Paid menu and wine tastings so you can sell with confidence

• Walk in with your CV between 2pm and 4pm when managers have time, not during lunch or dinner service.
• Put the names of the restaurants you worked at and your average covers per shift at the top of your CV.