Head Waiter (Family Restaurant)

Good service at a busy mall coffee shop in Paarl starts with you: friendly, quick and on top of every order. This role rewards consistency more than flash.

Home base is a busy mall coffee shop on the Paarl side of Western Cape. Shifts rotate, so you'll need to be flexible about days and nights.

• Clear, wipe and reset tables fast during the Friday and Sunday rush.
• Set tables, polish cutlery and glasses, and check condiments before doors open.
• Greet guests, seat them and hand over menus within a minute of arrival.
• Split bills, process card payments and handle tip-outs at the end of shift.
• Take orders on the POS tablet and read them back to avoid kitchen mistakes.

• Own transport or a safe way home after late shifts
• You speak clear English and can chat easily with guests
• Grade 10 or higher; matric is a plus
• You can stand and walk for a full 8-hour shift
• At least 6 months of waitering, bar or coffee shop experience
• Quick with basic maths and card machines

• Responsible Service of Alcohol training
• A second language such as isiZulu, isiXhosa or Afrikaans
• Wine knowledge from a WSET Level 1 or wine farm stint

• Staff meal on every shift
• You keep your own tips, paid out daily or weekly
• Late-shift lift home within a set radius

• Put the names of the restaurants you worked at and your average covers per shift at the top of your CV.
• Recruiters ask about a difficult table, so have one real story ready about how you turned it around.