Hotel Front Desk Agent (Rotating Shifts) – Experienced

At this beach resort in Centurion, you'll turn bookings into happy stays. It's a practical job: you'll see what you got done before you go home.

This post is in Centurion (Gauteng). Please only apply if you can travel there daily. Start date: as soon as possible for the right person.

• Take card pre-authorisations and settle folios at checkout.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Run the night audit, close the day and print the flash report.
• Balance your cash float and card slips before handover.
• Manage OTA bookings coming in from online travel channels.

• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• Confident on a computer and quick to learn a property system
• Honest with cash and card payments
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Opera PMS or Protel certificate
• A foreign language such as German, French or Portuguese

• Service charge share at some properties
• Discounted stays across the group
• Meals on duty and uniform supplied
• Paid system training in the first month

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.