Hotel Front Desk Agent (Rotating Shifts)

You'll handle check-ins, bookings and questions at a business hotel in Mahikeng. If you like clear targets and knowing where you stand, this is for you.

You'll be based at a business hotel in Mahikeng. Living nearby, or on a taxi route to it, really helps.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Book shuttles, dinner reservations and game drives for guests.
• Run the night audit, close the day and print the flash report.
• Store guest details securely in line with POPIA.
• Manage OTA bookings coming in from online travel channels.
• Allocate rooms and pass early check-ins to housekeeping.

• You can work rotating shifts, including nights
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• Calm with an unhappy guest at 11pm

• A foreign language such as German, French or Portuguese
• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate

• Night-shift allowance
• Meals on duty and uniform supplied
• Discounted stays across the group
• Paid system training in the first month

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.