Hotel Front Desk Agent (Rotating Shifts)

You'll handle check-ins, bookings and questions at a beach resort in Pretoria West. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The site is in Pretoria West; early starts mean public transport timing matters, so check your route before applying.

• Run the night audit, close the day and print the flash report.
• Store guest details securely in line with POPIA.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.

• Confident on a computer and quick to learn a property system
• A hospitality or tourism diploma, or 1 year at a hotel front desk
• You can work rotating shifts, including nights
• Matric
• Clear spoken and written English

• Amadeus or Galileo training for travel roles
• Revenue or yield management exposure

• Meals on duty and uniform supplied
• Discounted stays across the group
• Night-shift allowance

• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.