Housekeeping Supervisor (Boutique Hotel) – Experienced

Guests at a boutique guesthouse in Ballito will never meet you, but they will judge the stay by your work. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is in Ballito (KwaZulu-Natal). Please only apply if you can travel there daily. There's a probation period of three months before the contract is confirmed.

• Strip and make beds to the hotel's standard, hospital corners included
• Report maintenance faults like dripping taps or broken lights
• Clean bathrooms, replace towels and restock guest toiletries
• Clean lobby, lifts and public toilets through the day
• Log lost property with the guest's room number and date
• Keep your trolley stocked and neat before each shift

• Quick and thorough, with a target of about 14 to 16 rooms a shift
• Honest, since you work in guests' rooms alone
• Grade 10 or matric
• Physically able to push trolleys and turn mattresses
• Available on weekends, holidays and in peak season

• Speaking a foreign language for tourist guests
• Previous hotel or guesthouse housekeeping experience

• Meals on duty from the staff kitchen
• Staff accommodation at remote lodges
• Share of the service charge or guest tips

• Write how many rooms you usually cleaned per shift. Head housekeepers care about pace as much as quality.
• If you worked in a star-graded hotel, say which grading. It tells them the standard you already know.