Human Resources Officer (Retail Region)

This retail chain region in Somerset West needs an HR person who knows labour law and the shop floor. You don't need to be the loudest person in the room, just the one others can count on.

You'll be based at a retail chain region in Somerset West. Living nearby, or on a taxi route to it, really helps.

• Track leave, absenteeism and sick notes and act on patterns.
• Handle grievances with notes, dates and a clear written outcome.
• Consult with shop stewards and attend union meetings.
• Advise line managers on the Labour Relations Act and the BCEA.
• Run exit interviews and report turnover each quarter.
• Chair or initiate disciplinary hearings and write up the outcome.

• A degree or diploma in HR management, labour relations or industrial psychology
• Confident facilitating hard conversations with managers and unions
• Valid driver's licence for multi-site roles
• Solid working knowledge of the LRA, BCEA and EEA
• CCMA experience, at least at conciliation
• At least 3 years as an HR officer or generalist

• Skills development facilitator (SDF) training
• Experience on a unionised site or in a bargaining council sector

• CPD and SABPP fees paid
• Company car or travel allowance for site visits
• Medical aid and provident fund contributions

• Quantify your IR work: how many hearings, CCMA cases and outcomes; that is what HR managers check first.
• Prepare for a case-study question on dismissing an employee fairly, and walk through procedure and substance.