IT Intern (Support Desk)

How2Apply Talent Network
Pinetown, KwaZulu-Natal
Full-time
Posted 2 hours ago
Full-time IT & Software
R15 500 – R23 500/month
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Job Description

You'll be the person who fixes it when laptops, printers and logins break at a call centre campus in Pinetown. Bring a calm head on busy days and you'll be fine.

Home base is a call centre campus on the Pinetown side of KwaZulu-Natal.

The work, day to day

  • Troubleshoot Outlook, Teams and OneDrive problems for users
  • Visit branches or sites to fix issues that need hands on the machine
  • Escalate network and server faults to second or third line with good notes
  • Connect users remotely with a remote support tool to fix issues
  • Write short how-to guides for common user problems
  • Install and configure printers, scanners and docking stations

Must-haves

  • Code B driver's licence and own car for field posts
  • At least 1 year of help desk or desktop support (not needed for intern posts)
  • Patient and friendly with non-technical users
  • Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
  • Working knowledge of Windows 10 and 11 and Microsoft 365
  • Able to log clear, complete ticket notes

Extra points for

  • Experience with Intune or SCCM for device management
  • ITIL Foundation

What you get

  • Standby pay for after-hours cover
  • Paid certification exams after probation
  • Travel allowance for field technicians

How to apply for this job

  1. Make sure the role, the hours and working in Pinetown really suit you before you apply.
  2. Get these ready, because shortlisted people are asked for them straight away: copy of your driver's licence for field posts plus certified matric certificate and ID copy.
  3. Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
  4. Watch for a call or WhatsApp from How2Apply over the next 7 working days.

How2Apply recruits for this position on behalf of hiring employers around Pinetown; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

  • Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
  • List your certifications right under your name; A+ and ITIL are common keyword filters.

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryR15 500 – R23 500/month
Job TypeFull-time
LocationPinetown, KwaZulu-Natal
CategoryIT & Software
Experience3+ years
Posted29 September 2026
Closing Date27 October 2026
How2Apply Talent Network
Recruiting for employers in Pinetown

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