how2apply

IT Support Technician (Field Services)

How2Apply Talent Network

Lephalale, Limpopo

Internship

Posted 1 hour ago

Internship IT & Software

R13 250 – R20 500/month

Apply for this job

Job Description

Tickets come in all day at this corporate head office in Lephalale, and you close them. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

This post is in Lephalale (Limpopo). Please only apply if you can travel there daily.

What you'll actually do

Escalate network and server faults to second or third line with good notes
Connect users remotely with a remote support tool to fix issues
Replace faulty hardware and log warranty claims with suppliers
Keep the asset register up to date when equipment moves
Log, prioritise and update tickets on the service desk system
Reset passwords and unlock accounts in Active Directory and Entra ID
Image, set up and hand over new laptops and desktops

What you need

At least 1 year of help desk or desktop support (not needed for intern posts)
Patient and friendly with non-technical users
Basic networking: IP addresses, DNS, DHCP and Wi-Fi
Working knowledge of Windows 10 and 11 and Microsoft 365

What's in it for you

Standby pay for after-hours cover
Company laptop and cellphone
Paid certification exams after probation
Clear path to second-line and systems roles

Applying, step by step

Check you meet the must-haves first; recruiters filter on those before anything else.
Have the following on hand (clear photos on your phone are fine at first): copy of your driver's licence for field posts, IT certificates, including A+ or N+ if you have them plus certified matric certificate and ID copy.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 8 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Lephalale.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Describe the size of the environment you supported, such as "400 users across 6 branches".
List your certifications right under your name; A+ and ITIL are common keyword filters.