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IT Support Technician (Field Services)

How2Apply Talent Network

Secunda, Mpumalanga

Full-time

Posted 4 hours ago

Full-time IT & Software

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Job Description

A group of private schools in Secunda needs a calm tech who can help frustrated users get back to work. This is a good step for someone who wants proper routine and a manager who notices good work.

This post is in Secunda (Mpumalanga). Please only apply if you can travel there daily.

The work, day to day

Image, set up and hand over new laptops and desktops
Reset passwords and unlock accounts in Active Directory and Entra ID
Keep the asset register up to date when equipment moves
Troubleshoot Outlook, Teams and OneDrive problems for users
Connect users remotely with a remote support tool to fix issues
Visit branches or sites to fix issues that need hands on the machine
Write short how-to guides for common user problems

Must-haves

Able to log clear, complete ticket notes
Patient and friendly with non-technical users
Code B driver's licence and own car for field posts
Matric plus an IT qualification, such as CompTIA A+ or an IT diploma

Helpful, not essential

Experience supporting point-of-sale or medical devices
Experience with Intune or SCCM for device management
ITIL Foundation

On offer

Standby pay for after-hours cover
Clear path to second-line and systems roles
Paid certification exams after probation

Applying, step by step

Make sure the role, the hours and working in Secunda really suit you before you apply.
Keep copies of these ready to send: certified matric certificate and ID copy plus copy of your driver's licence for field posts.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 5 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Secunda; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

Describe the size of the environment you supported, such as "400 users across 6 branches".
Be ready for a practical test on a real laptop or a phone troubleshooting role-play.