Junior IT Technician (Schools)

You'll be the person who fixes it when laptops, printers and logins break at a corporate head office in Kempton Park. It's a practical job: you'll see what you got done before you go home.

You'll report in Kempton Park. Relocation is not covered for this one.

• Image, set up and hand over new laptops and desktops
• Install and configure printers, scanners and docking stations
• Log, prioritise and update tickets on the service desk system
• Connect users remotely with a remote support tool to fix issues
• Escalate network and server faults to second or third line with good notes
• Replace faulty hardware and log warranty claims with suppliers

• Basic networking: IP addresses, DNS, DHCP and Wi-Fi
• Able to log clear, complete ticket notes
• Patient and friendly with non-technical users
• Code B driver's licence and own car for field posts
• Working knowledge of Windows 10 and 11 and Microsoft 365

• Experience with Intune or SCCM for device management
• ITIL Foundation

• Clear path to second-line and systems roles
• Standby pay for after-hours cover
• Paid certification exams after probation
• Company laptop and cellphone

• List your certifications right under your name; A+ and ITIL are common keyword filters.
• Describe the size of the environment you supported, such as "400 users across 6 branches".