Junior IT Technician (Schools) – Immediate Start

You'll be the person who fixes it when laptops, printers and logins break at a group of private schools in Polokwane. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The site is in Polokwane; early starts mean public transport timing matters, so check your route before applying. Shifts rotate, so you'll need to be flexible about days and nights.

• Log, prioritise and update tickets on the service desk system
• Visit branches or sites to fix issues that need hands on the machine
• Image, set up and hand over new laptops and desktops
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Install and configure printers, scanners and docking stations
• Write short how-to guides for common user problems
• Replace faulty hardware and log warranty claims with suppliers

• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Patient and friendly with non-technical users
• Code B driver's licence and own car for field posts
• Able to log clear, complete ticket notes
• Working knowledge of Windows 10 and 11 and Microsoft 365
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi

• Experience with Intune or SCCM for device management
• Experience supporting point-of-sale or medical devices

• Travel allowance for field technicians
• Standby pay for after-hours cover
• Paid certification exams after probation
• Company laptop and cellphone

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• List your certifications right under your name; A+ and ITIL are common keyword filters.