Lodge Reception & Bookings Coordinator

You'll handle check-ins, bookings and questions at an airport hotel in Cape Town CBD. You'll work with a small crew, so being easy to work with matters as much as skill.

This post is Cape Town CBD-based, with most of your time spent at an airport hotel. Weekend work is on a roster, so you won't be on every weekend.

• Book shuttles, dinner reservations and game drives for guests.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Manage OTA bookings coming in from online travel channels.
• Balance your cash float and card slips before handover.
• Run the night audit, close the day and print the flash report.

• Clear spoken and written English
• You can work rotating shifts, including nights
• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Amadeus or Galileo training for travel roles
• Opera PMS or Protel certificate

• Paid system training in the first month
• Service charge share at some properties
• Night-shift allowance

• Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.